FAQS

If you want assist buying or have a trendy question you could contact us via our smartphone number, email or stay chat within the bottom proper hand corner.

Please do not hesitate to touch us

If you vicinity an order before 4pm we Guarantee Same Day dispatch in conjunction with Next Day Delivery*.

*Non Mainland UK shipping is two working days

We use DPD to deliver our objects as we observed them to provide the pleasant service. We use a Tracked & Signed carrier with a 1 hour time slot of your transport.

We at Official Hoverboards ensure ALL our merchandise are SAFE & COMPLAINT. We have our merchandise examined inside the UK to make sure they adhere to UK Standards.

This may be seen within the 'CERTIFICATIONS' page

Hoverboards may be accumulated from our Warehouse, please touch us thru e-mail at info@officialhoverboard.Co.United kingdom to set up a collection

Hoverboards have touchy electrical additives interior along side a lithium battery which if in contact with water can reason the Hoverboard to characteristic intermittently, function incorrectly or absolutely forestall functioning in any respect.

We advise towards using Hoverboards on any floor that is moist as that is a capability hazard to causing water harm as Hoverboards aren't Waterproof.

Hoverboards / Swegways are criminal to buy and use within the UK. There are a few regulations on wherein you may use them, to realize where you may and cannot use them please speak in your nearby council(s)

We at Official Hoverboards provide a 12 Months Warranty with all our products. This warranty is with us and not any 1/3 party.

Have a observe our warranty web page for greater information.

We agree with there is no age too younger or too antique to apply a Hoverboard. A minimum weight of 30KG is needed to spark off the gyros. We do but advise that kids underneath the age of 14 be supervised and use protection tools.

.At Hoverboards we do provide all our merchandise with a three hundred and sixty five days warranty, but if this has handed the guarantee period then we've got a repair centre at which you can either send us your Hoverboard in case you are not nearby or pop in and feature it repaired whilst you wait.

Please deliver us a call for any enquiries

Can I go back my object for a refund?
We allow 14 days Money Back Guarantee on ultra-modern merchandise quibble loose. We also have an prolonged go back length all through Christmas to twenty-eight days.

Have a look our Returns page for in addition details